Product support

Let's get you back to the work that matters.

Ministry Margin Directory is available now on the App Store. Ministry Margin for Mac is available now on the Mac App Store.

Ministry Margin Partners is available now on the App Store.

Mac and Directory support

Ministry Margin for Mac and Ministry Margin Directory use your Planning Center account. If sign-in or a first sync does not complete, include which app you are using and the step where you got stuck.

These apps respect the permissions attached to your Planning Center account. If a person, service, event, or report is not available, first confirm that the same account can access it in Planning Center.

Partners support

Ministry Margin Partners does not use Planning Center or require a Planning Center account. Its app-owned directory is created manually or through an explicit Apple Contacts import.

If private iCloud sync is not completing, confirm that you are signed into iCloud on the device and that iCloud Drive is available. If Contacts import is unavailable, review the Contacts permission for Partners in Apple Settings. Partners asks for map-preparation consent before sending saved addresses directly to Apple's geocoding service; you can revoke that consent and remove the local map cache from Partners Settings.

Contact support

App interfaces and customer support are currently available in English. Support is provided by email.

Email jonny@ministrymargin.com. A short description, your device model, and the app name will help diagnose the issue.

Email support
Please do not include private church or supporter information, prayer requests, passwords, contact details, relationship notes, support information, or other sensitive data in a support email.